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These Terms & Conditions govern every interaction you have with 7qq7 — from opening your account and making a bKash deposit to browsing game lobbies and reaching our support team. Access to 7qq7 depends on your local law and eligible regions; read these terms carefully before you start.
By opening an account on 7qq7, you confirm that you have read and accepted these Terms & Conditions in full. These terms form the agreement between you and 7qq7 for all activity carried out through your account — wallet transactions, game sessions, account settings and any support interactions. We may update these terms from time to time. When we do, we will note the change on this page and, where the change is material, communicate it through your registered contact. Continued use of your account after a terms update means you accept the revised version. Your access to account features — including deposits via bKash and Bank Transfer — remains subject to the rules set out here. Availability of any feature also depends on your location and local law; nothing in these terms overrides applicable regulation in your eligible region. If any part of these terms conflicts with local law, the local law takes priority to the extent required. Questions about a specific clause can be sent to our support team through the contact routes listed on this page.
Not everything on 7qq7 falls under the same policy clause. This section separates what these Terms & Conditions directly govern from areas where a separate policy or a third-party agreement applies. Understanding the boundary helps you know where to direct a question and what rules apply when you act on each part of the platform.
Login credentials, session management and account-level security fall within these terms. Rules about password resets, device sessions and account suspension are governed here. Third-party login services, if ever offered, carry their own separate conditions.
Deposits and withdrawals processed through your account wallet — including those routed via bKash or Bank Transfer — are subject to these terms. Transaction limits and verification steps are set by these terms and shown in your account area at the point of transaction.
Game titles available in the lobby, including content from Spadegaming, CQ9, Bigtime Gaming and PlayStar, are made available under licence from each provider. Our terms govern your access to that content; the game rules themselves are the provider's responsibility.
External payment processors, mobile wallet operators and network providers operate under their own terms. We are not responsible for conditions imposed by bKash, your bank or your mobile carrier. Check those agreements separately if a transaction dispute arises outside our platform.
These terms are not only obligations — they also set out what you can do and how to do it. You have the right to review your account transaction history at any time by opening the account section and selecting the history tab. If any personal detail on your account is incorrect, you can update it through the account settings area; for details that require identity verification, our support team can walk you through the correction process. You may raise a formal question about how a specific clause applies to your account by contacting support in writing — we will respond through the channel you used to send the query. If you decide to close your account, you can make that request to our support team and we will process it in line with the steps described in our account-closure procedure. Eligibility to act on any of these rights remains subject to local law and your eligible region.
Open your account area and navigate to the history section to see a dated list of deposits, withdrawals and session activity. Records are held for the retention period set out in our Privacy Policy.
Update your registered name, contact details or payment information through account settings. Where a change requires identity verification, follow the instructions shown on screen or contact support directly.
Send your question about a specific clause to support using the live chat or email route listed on this page. State your account reference and the clause number so we can respond accurately and without delay.
Contact our support team to begin the account-closure process. Any pending wallet balance will be handled according to the withdrawal rules set out in these terms before the account is closed.
If a clause is unclear or you have a question about how these Terms & Conditions apply to your specific account situation, use one of the contact routes below. We handle terms-related queries through the same channels as general account support. Always include your account reference when you write to us so we can locate the relevant records and give you a direct answer rather than a general one.
Start a live chat session from the support section of the site. This is the quickest route for questions about a specific clause or a recent transaction covered by these terms.
Send a written query to our support email address listed in the site footer. Email is suited to detailed questions where you need a written record of the response for your own reference.
The help section inside your account area covers common terms questions with step-by-step guidance. Check there first — many clause queries are answered without needing to open a support ticket.
Handling your account data and keeping these terms clear and accessible is something we take seriously. This section covers the practical measures behind the policy — not abstract commitments, but the actual steps that apply to your account on 7qq7.
Personal data collected during account registration and wallet transactions — including details linked to bKash or Bank Transfer use — is held in line with our Privacy Policy. We do not share your data with third parties outside the scope described there.
Your account credentials are your responsibility under these terms. Do not share login details with anyone. If you suspect unauthorised access, contact support immediately through live chat or email so we can secure your account without delay.
Each version of these Terms & Conditions is retained internally with the date it took effect. If you need to reference the terms that applied during a specific transaction period, contact us and we will supply the relevant version.
If you believe a term has been applied incorrectly to your account, raise it with support in writing. We review each written dispute against the version of the terms active at the time of the transaction or event in question.
The questions below address what we hear most often from account holders about how these Terms & Conditions work in practice. If your question is not covered here, contact support using the routes listed above.
Yes. All wallet transactions processed through your account — including deposits and withdrawals via bKash or Bank Transfer — are governed by these Terms & Conditions. The specific limits and verification steps for each method are shown in your account at the point of transaction.
We will note the update on this page with the effective date. For material changes, we will also contact you through your registered details. Continuing to use your account after the update date means you accept the revised terms.
Access to 7qq7 depends on your local law and eligible region. These terms do not override local regulation. If local law restricts or prohibits access, you are responsible for complying with it. Nothing in these terms grants permission that local law does not allow.
Send a written query to support via email or live chat, including your account reference and the specific clause you are questioning. We will review the terms version active at the time of the event and respond with our findings in writing.
These terms govern your access to game content in the lobby. The game rules for titles from Spadegaming, CQ9, Bigtime Gaming and PlayStar are each provider's responsibility. Our terms cover your account-level access to that content, not the game mechanics themselves.
Contact support through live chat or email and request account closure. Any outstanding wallet balance will be handled according to the withdrawal rules in these terms before the account is closed. We will confirm the closure in writing through your registered contact.